in Support

What do I do if my oxygen concentrator stops working?

Check all plugs and battery connections to ensure they are connected properly. If that doesn’t solve the problem, you want to first organize a back-up oxygen supply with either your hospital or by calling 000 Emergency if the situation is urgent. After you have sourced an emergency supply of oxygen contact Oxygen Solutions and we will repair your unit. Oxygen Solutions provides a 24 hour helpline at 1300 558 947, but please note we are not an emergency service.

We can supply a courtesy concentrator while we repair your device.